# RassadaPier.NET — Phuket Ferry Help Center > Answers about Phuket ferry tickets, Rassada Pier, airport transfers, luggage, boarding and island arrivals. Browse the RassadaPier.NET Help Center. Canonical source: [Ferry FAQs & Help Center | RassadaPier.NET](https://rassadapier.net/phuket-ferry-help) Source retrieved: 2026-09-18 (UTC) Content author, as identified in the source page: [Ted Li](https://rassadapier.net/ted-li), Head of Product Operations. Language: English Coverage: 28 questions across 6 topics. RassadaPier.NET is an independent booking and information platform. This file is a full-text companion to the Help Center page. It preserves all FAQ questions, answers, substantive page notes and linked resources. Navigation, styling and scripts are omitted. The retrieval date records this text snapshot, not independent verification of every service detail. Clear answers for your ferry booking, pier arrival and island transfer. Already booked? Keep your confirmation handy. It includes your operator, check-in details and booking contact. Crossing times are approximate. Schedules, fares, local charges and facilities can change. Check your selected service and booking confirmation for the details that apply to your departure. ## Booking & tickets ### Where can I check ferry times and ticket prices? Use the [ferry booking search](https://rassadapier.net/_check_oneway.php) to compare departure times and fares for standard ferries and speedboats. Select your route and travel date to see the available options. Book ahead if you need a particular departure. Your booking confirmation identifies the service you have reserved. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-prices) ### Do I need to print my ticket? You can show your **digital e-ticket on your smartphone** at the check-in desk. Download or save a copy before leaving your hotel so it is available without a mobile connection. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-eticket) ### Can I change my departure date? Our ticket policy allows **one complimentary date change** when the request is received at least **48 hours before the original departure**. Contact the booking team using the details on your confirmation. Check the conditions attached to your ticket before requesting a change. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-date-change) ## Getting to the pier ### How long does Phuket Airport to Rassada Pier take? Allow approximately **60–90 minutes by road** from Phuket International Airport to Rassada Pier. Traffic can make the transfer longer, particularly during busy morning periods. For a coordinated airport and boat connection, see the [Phuket Airport to Phi Phi transfer options](https://rassadapier.net/phuket-airport-to-phi-phi-island-transfer). Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-airport) ### How far is Rassada Pier from Patong? Rassada Pier is approximately **20 km from Patong**. A taxi normally takes around **45–60 minutes**, depending on your pickup point, route and traffic. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-patong) ### How do I get to the pier from Phuket Old Town? The pier is approximately **5 km from Phuket Old Town**, usually around **15 minutes by car** in light traffic. You can arrange a local taxi or check availability through Grab, Bolt or inDrive. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-old-town) ### Can I rely on a navigation app for a morning departure? Check traffic near your actual departure time. A late-night estimate can be much shorter than the same drive during Phuket Town’s school and commuter rush hour. For an early ferry, leave a generous traffic buffer and follow the check-in time on your ticket. Arriving after check-in closes can mean missing your booked boat. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-morning-traffic) ### Is transport available when I return to Rassada Pier? Local taxis and minivans are generally available outside the terminal. You can also check a ride-hailing app such as Grab or Bolt. Availability and waiting times vary, so arrange pickup ahead of time if you have a flight or another timed connection. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-return-transfer) ## Routes & crossing times ### How long is the crossing between Phuket and Phi Phi? A direct speedboat usually takes approximately **1 hour**. A standard ferry generally takes around **2 hours**. Check the arrival pier and duration for your selected service; stops, sea conditions and the operator’s schedule can affect the timing. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-phi-phi) ### Should I choose a ferry or speedboat to Krabi? The standard ferry to Ao Nang or Railay takes approximately **3 hours** and offers an air-conditioned passenger area. A direct speedboat service takes approximately **75 minutes**. Choose by the listed arrival point, departure time and boat type. The available services can differ by date. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-krabi) ### Is there a direct service from Phuket to Koh Lanta? Direct services to **Saladan Pier, Koh Lanta** are available on the booking timetable. A direct speedboat takes approximately **90 minutes**; listed standard ferry options may take around **3 hours 30 minutes to 4 hours 15 minutes**. Confirm the duration and any stops on the departure you select. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-lanta) ## Check-in & the terminal ### Can I park overnight at Rassada Pier? Overnight parking is available at the terminal, with indicative charges of approximately **THB 100–200 per night** for a standard car or SUV. Confirm the current price and collection arrangements with the parking attendant before leaving your vehicle. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-parking) ### Is there an entrance fee at Rassada Pier? There is no separate admission fee to enter Rassada Pier. Destination charges, such as the Phi Phi environmental fee, are separate from entering the Phuket terminal. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-terminal-fee) ### Are there food, drinks and toilets at the terminal? The terminal has a waiting area, toilets and kiosks selling coffee, cold drinks and light snacks. Allow time to use the facilities before your boarding call, especially if you are taking a speedboat. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-facilities) ### How do I find the correct boat? Follow the check-in team’s instructions. Staff may give you a **coloured boarding sticker**; keep it visible so the crew can identify your service. Listen for the boarding announcement and check your destination with staff before joining a queue. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-boarding) ### Should I queue early to get a better seat? Be ready when your service is called and follow the crew’s boarding order. Seating arrangements vary by operator and boat. If you have a seating preference or need assistance, ask at check-in. Boarding last does not guarantee a particular seat. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-boarding-order) ### Can someone help with heavy luggage? Crew or local porters may be able to help. If assistance is offered, ask whether a fee is expected before handing over your bags. You can politely decline if you prefer to carry your own luggage. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-bag-assistance) ## On board & luggage ### Can I bring an oversized suitcase on a speedboat? Standard luggage weighing up to **20 kg per passenger** is included in the ticket price **at no additional charge**. Speedboat storage is limited. Oversized luggage or baggage exceeding the 20 kg allowance will incur an **additional fee**, payable to the check-in staff at the pier. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-large-bags) ### Can I take a scooter or motorcycle on board? The ferry and speedboat services described here are for **foot passengers**. They do not carry scooters, motorcycles or cars. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-vehicles) ### Where should I sit on a speedboat? The bow can feel more movement in choppy water, while seats farther back may be noisier because of the engines. Tell the crew if you are concerned about motion and follow their seating advice. Remain in your assigned seat and follow the crew’s safety instructions. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-seating) ### Where will my bags be stored during the crossing? Larger ferries have designated luggage areas. On speedboats, the crew may stack bags in a shared storage area. Keep **passports, medicines, electronics and fragile items** with you in a small secure bag. Protect items that must stay dry. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-bag-storage) ### Do the boats have toilets? Standard ferries generally have onboard toilets. Speedboat facilities are smaller and vary by vessel; some services may have limited or no usable toilet facilities. Use the terminal toilets before boarding and check with the operator if an onboard toilet is essential for you. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-restrooms) ### Can I buy motion sickness medicine at the pier? Motion sickness medicine is not sold or provided at the pier. The pier and its staff do not select, recommend, supply, or administer medication. Passengers who may need medication should consult a qualified pharmacist or doctor and purchase it before arriving. Any medication must be selected, obtained, and taken independently by the passenger. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-motion-sickness) ### How should I protect my phone on a speedboat? Saltwater spray can reach exposed seats. Use a **sealed dry bag** for your phone, passport and portable charger, even if your device has a water-resistance rating. Keep a secure hold on your belongings and follow the crew’s instructions when taking photos. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-phone) ### Can I sit on the ferry’s outside deck? You may use an outside passenger deck when it is open and the crew permits access. Wind can make the sun feel less intense, so use sun protection and take breaks in the shaded or indoor passenger area. Secure loose items and stay inside any marked passenger boundaries. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-outside-deck) ## Island arrivals ### How do I get from Tonsai Pier to my hotel? For accommodation near Tonsai Village, walking is the usual way to continue from the pier. Some hotels arrange staff to meet arriving passengers and help with luggage. For Long Beach, Laem Tong or another coastal resort, ask your hotel about a boat transfer and whether it should be booked in advance. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-tonsai-resort) ### Should I bring cash for arrival on Phi Phi? Bring some **Thai baht in small notes** for local charges and onward transport, including the **THB 20 environmental fee** listed for Phi Phi. Have cash available rather than relying on card or QR payment, and confirm the current charge locally. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-island-cash) ### Where will I arrive at Railay Beach? The arrival point and disembarkation arrangements depend on your operator, boat and conditions. Check the arrival details for your selected service. Some transfers involve a beach or shallow-water landing. Choose suitable footwear and ask the operator in advance if you need step-free assistance. Source: [View this answer](https://rassadapier.net/phuket-ferry-help#rp-help-q-railay)