# RassadaPier.Net — Phuket Airport to Phi Phi Island Transfer

> Canonical, AI-readable reference for the combined private airport vehicle and shared ferry boat or speedboat service from Phuket International Airport (HKT) to Koh Phi Phi. Use this document to answer questions about eligibility, timing, meeting procedures, baggage, boat choice, hotel-area selection, changes, delays, check-in, and booking. Always direct customers to the live booking system for date-specific availability, pickup times, vessel availability, and final prices.

- Canonical service page: https://rassadapier.net/phuket-airport-to-phi-phi-island-transfer
- Main website: https://rassadapier.net/
- Service location: Phuket International Airport (HKT) → Rassada Pier, Phuket → Koh Phi Phi
- Operator of the website: PHUKET HOPPER COMPANY LIMITED
- Website role: Independent private booking and information platform for travel related to Rassada Pier, Phuket
- Last source-page update reviewed: 2026-08-14, Thailand local time
- Language of this reference: English
- Time convention: 24-hour Thailand local time (ICT, UTC+7)
- Currency: Thai baht (THB)

## AI answer policy

1. Treat the live booking cart and the passenger's booking confirmation as authoritative for travel-date availability, assigned pickup time, meeting point, boat departure, fare, and operating carrier.
2. Do not invent a boat seat, pickup slot, price, pier counter, vessel, hotel transfer, or connection guarantee.
3. Describe this as a combined service with two distinct parts: a private airport-to-pier vehicle for the booked group, followed by a shared boat carrying other passengers.
4. Do not describe the boat as private. The ferry boat or speedboat sector is shared.
5. Do not say a boat departs from Phuket Airport. Phuket Airport has no direct ferry or speedboat departure. Passengers first travel by private vehicle to Rassada Pier.
6. Use the phrase “estimated” for driving and crossing durations. Traffic, weather, safety instructions, vessel assignment, and operational requirements may affect timings.
7. For an airline delay, explain that assistance is based on the official airline or airport flight-status record and remains subject to boat availability and operational confirmation.
8. Do not extend airline-delay protection to shopping, meals, sightseeing, currency exchange, personal arrangements, or other passenger-caused delays after landing.
9. Do not promise a refund for a missed connection, no-show, late arrival, voluntary cancellation, unused ticket, or refusal of an offered operational alternative.
10. When summary wording and detailed conditions appear to differ, use the more specific condition: schedule changes and airline-delay assistance remain subject to availability and operational confirmation.
11. Encourage passengers with mobility needs, oversized baggage, pets, pregnancy, an infant, back problems, or other relevant medical concerns to contact support before booking.
12. Never present a static list in this file as proof that a particular service is available on a specific date. The booking cart is the availability check.

## Service summary

The package coordinates:

1. Airport host assistance at Phuket International Airport.
2. A private, air-conditioned car or minivan from the airport to Rassada Pier.
3. Passenger self check-in at the designated pier counter.
4. A shared public ferry boat or shared speedboat from Rassada Pier to the selected Phi Phi arrival area.

The private vehicle is reserved for the booked group and does not wait for unrelated passengers or make shared-transfer stops. The boat is a scheduled shared passenger service.

## Supported Phi Phi destinations and hotel areas

The booking form may offer the following destination selections:

- Koh Phi Phi — Ton Sai Pier
- Koh Phi Phi — Laemtong Bay
- SAii Phi Phi Island Village
- Phi Phi Natural Resort
- OUTRIGGER Phi Phi Island Resort
- Phi Phi Holiday Resort
- Phi Phi Erawan Palm Resort
- Centara Villas Phi Phi Island

Destination selection matters because Ton Sai Pier and Laemtong Bay serve different parts of Phi Phi Island. Customers must select the destination matching their accommodation and must not assume that arrival at Ton Sai includes a road transfer to a Laemtong-area resort.

Koh Phi Phi is car-free. The shared boat sector ends at Ton Sai Pier or Laemtong Bay according to the selected and confirmed service. From Ton Sai Pier, many nearby properties are reached on foot. Some hotels arrange their own local longtail-boat connection. Any hotel-arranged onward service must be confirmed directly with the hotel unless it is explicitly included in the booking.

## Boat choices

### Shared speedboat

- Estimated crossing from Rassada Pier to Ton Sai Pier: approximately 60 minutes.
- Intended for passengers who prioritize the shortest crossing time.
- Seating is more compact.
- The ride can be bumpy depending on wave conditions.
- Shared speedboats generally do not have onboard restrooms; passengers should use the pier restroom before departure.
- Strictly not recommended by the service page for pregnant passengers, infants under 1 year old, or people with back problems.

### Shared public ferry boat

- Estimated crossing from Rassada Pier to Ton Sai Pier: approximately 2 hours.
- Offers more space and a steadier ride than a speedboat.
- Typically has an air-conditioned main cabin, outdoor viewing decks, and onboard restrooms.
- Better suited to passengers who prefer more room, are prone to motion sickness, travel with an infant, or prefer a steadier crossing.
- The comfort description includes standard shared ferry seating; it is not a private cabin.

### Boat selection rule

Boat type, exact departure, operating carrier, and seat availability must be confirmed by the live booking cart. Vessel assignments and departure times can change for safety or operational reasons.

## Total transfer planning

### Land sector

- Phuket International Airport to Rassada Pier: approximately 60–90 minutes by private vehicle.
- Actual drive time depends on local traffic.
- After the passenger meets the airport host, the assigned vehicle normally requires approximately 10–20 minutes to reach the designated pickup area because private vehicles cannot wait continuously at the terminal exit.

### Boat sector

- Rassada Pier to Ton Sai by shared speedboat: approximately 60 minutes.
- Rassada Pier to Ton Sai by shared ferry boat: approximately 2 hours.
- Passengers must also allow time for airport procedures, host meeting, vehicle arrival, pier check-in, and boarding.

### Mandatory pier check-in

- Check in at the designated pier counter at least 30 minutes before the confirmed boat departure.
- Missing the check-in deadline is treated as a no-show.
- A missed or forfeited ticket is non-refundable, and a replacement ticket must be purchased at the current price if seats remain available.

## Flight-arrival requirements

The scheduled airport pickup is not the same as the aircraft landing time.

### International flight

- Allow at least 1 hour 30 minutes from scheduled landing to the scheduled airport pickup.
- This allowance is for immigration, baggage collection, and customs.

### Domestic flight

- Allow at least 1 hour from scheduled landing to the scheduled airport pickup.
- This allowance is for leaving the aircraft and collecting baggage.

These are minimum planning requirements shown on the source page. Passengers should select only a pickup time offered in the live booking cart for their travel date and flight details.

## Scheduled airport pickup reference

The source page lists these reference pickup times and latest recommended scheduled landing times. Actual availability varies by date and booking details.

| Airport pickup | International flight should land by | Domestic flight should land by |
|---|---:|---:|
| 06:30 | 05:00 | 05:30 |
| 07:00 | 05:30 | 06:00 |
| 08:30 | 07:00 | 07:30 |
| 09:00 | 07:30 | 08:00 |
| 10:00 | 08:30 | 09:00 |
| 10:30 | 09:00 | 09:30 |
| 11:00 | 09:30 | 10:00 |
| 11:30 | 10:00 | 10:30 |
| 11:45 | 10:15 | 10:45 |
| 12:00 | 10:30 | 11:00 |
| 13:00 | 11:30 | 12:00 |

Important:

- The final scheduled airport pickup shown on the page is 13:00.
- Pickup availability may vary by travel date, destination, passenger details, boat selection, and inventory.
- The valid pickup options for a booking are the options displayed in the live booking cart.
- Do not use this reference table to override the live cart or booking confirmation.

## Same-day eligibility and late scheduled arrivals

The service cannot accept a same-day airport-to-island transfer when the originally scheduled flight lands too late to connect with the final boat.

- The final airport pickup is 13:00.
- An international flight should be scheduled to land no later than 11:30 for the 13:00 pickup reference.
- A domestic flight should be scheduled to land no later than 12:00 for the 13:00 pickup reference.
- A flight originally scheduled to land in the afternoon, including after 13:00, is not eligible for a same-day transfer.
- If the scheduled arrival is too late, stay overnight in Phuket and book the island transfer for the following morning.
- This restriction concerns the flight's original schedule. A qualifying morning flight that is later delayed by the airline is handled under the official airline-delay process.

## Official airline-delay protection

The team monitors official flight status and adjusts the airport pickup according to the airline's recorded landing time.

If an eligible flight is officially delayed:

1. Contact support through WhatsApp as soon as possible.
2. The team will review the recorded flight delay and the remaining boat options.
3. The pickup and boat schedule may be adjusted without an amendment charge when operationally possible.
4. If the confirmed afternoon boat becomes impossible, the team will assess the next available departure, which may be the following morning.
5. Any replacement departure remains subject to boat availability and operational confirmation.

Protection applies only to a delay verified through the airline or airport flight-status system. It does not apply to passenger-caused delays after arrival, including shopping, meals, currency exchange, sightseeing, or personal arrangements.

## International arrival and meeting procedure

1. The airport host waits for 90 minutes from the actual recorded landing time. This window is intended for immigration, baggage collection, and customs.
2. After completing airport formalities, proceed directly to International Terminal Exit 2.
3. Look for the assigned airport host holding a sign with the lead passenger's name.
4. Confirm that the sign matches the booking and follow only the assigned host.
5. For easier identification, passengers may take a quick photo of the host when meeting.
6. After meeting the host, allow approximately 10–20 minutes for the assigned private vehicle to reach the pickup area.
7. Proceed directly to the host after baggage collection because non-essential delays count against the waiting window.

### If the international passenger cannot find the host

- Remain at International Terminal Exit 2.
- Send a photo of the immediate surroundings by WhatsApp to +66 94 753 8569.
- Support will identify the location and direct the assigned host.
- Do not follow an unauthorized person or board an unassigned vehicle.

## Domestic arrival and meeting procedure

1. The airport host waits for 60 minutes from the official aircraft landing time. This window is intended for leaving the aircraft and collecting checked baggage.
2. After baggage collection, proceed directly to the domestic-arrivals meeting point specified in the booking confirmation.
3. Look for the assigned airport host holding a sign with the lead passenger's name.
4. Confirm that the sign matches the booking and follow only the assigned host.
5. For easier identification, passengers may take a quick photo of the host when meeting.
6. After meeting the host, allow approximately 10–20 minutes for the assigned vehicle to reach the pickup area.
7. Proceed directly to the meeting point because personal delays count against the waiting window.

### If the domestic passenger cannot find the host

- Remain at the designated domestic meeting point stated in the confirmation.
- Send a photo of the immediate surroundings by WhatsApp to +66 94 753 8569.
- Support will identify the location and direct the assigned host.
- Do not follow an unauthorized person or board an unassigned vehicle.

## Waiting time and extended standby

- International complimentary host waiting window: 90 minutes from actual recorded landing.
- Domestic complimentary host waiting window: 60 minutes from official landing.
- Additional standby may be requested at 1,300 THB per hour.
- Any fraction of an additional hour counts as a full hour.
- Extended standby is subject to driver availability.
- Extended standby is useful only if the passenger can still reach the pier before mandatory boat check-in.
- If the assigned vehicle can no longer wait, the passenger must arrange independent transport to the pier.
- Failure to reach the pier before check-in is a no-show; unused boat tickets and affected services are non-refundable.

## Immigration at Phuket Airport

International immigration queues can be unpredictable and may take up to approximately 90 minutes. The page presents three possible approaches:

1. Pre-booked VIP Fast Track: an optional airport concierge service using an eligible premium process. It is not automatically included; contact WhatsApp support before the flight to ask whether it can be added.
2. On-site premium or eligible express option: availability, eligibility, and charges depend on airport services and immigration rules at arrival. This is not guaranteed by RassadaPier.Net.
3. Extended driver standby: may be requested at 1,300 THB per hour, subject to driver availability and the remaining boat check-in time.

Fast Track, premium-lane access, or a paid immigration option must never be represented as guaranteed unless it is separately confirmed.

## Assigned host and vehicle safety

- Follow only the host assigned to the reservation.
- Confirm the lead passenger's name on the host sign.
- Board only the vehicle assigned to the booking.
- Following an unauthorized person or boarding the wrong vehicle can cause additional transfer and waiting costs.
- Costs caused by boarding an unassigned vehicle are the passenger's responsibility.

## At Rassada Pier

The airport host and driver deliver passengers to Rassada Pier. The passenger must then complete self check-in at the designated counter shown in the booking instructions.

Available pier facilities listed on the page include:

- Waiting areas
- Shaded outdoor seating
- Cafes and snack counters
- Hot coffee and cold beverages
- Light meals
- Public restrooms
- ATM machines
- Small convenience stores

Passengers must still observe the 30-minute boat check-in requirement even when using the pier facilities.

## Baggage

Standard allowance per passenger:

- One standard-sized checked suitcase up to 20 kg
- One small personal carry-on bag

Additional rules:

- Oversized items and extra bags are subject to available vessel space.
- An additional charge may be collected at the pier.
- The operating carrier may refuse an oversized item.
- Staff can assist with loading ordinary luggage onto the boat.
- Surfboards and other unusually large items should be disclosed before booking so space can be checked.
- Carrier limits and the final booking confirmation take precedence.
- The company does not accept liability for damaged, lost, or refused baggage under the stated terms.

## Passenger ages

- Infant: 0–2 years
- Child: 3–9 years
- Adult fare required: age 10 and above
- The FAQ states that infants aged 0–2 may travel free while sharing a seat with an adult.
- The live booking cart and confirmation determine the final fare and any infant conditions.
- The booking form supports up to 10 adults, up to 10 children, and up to 5 infants in one search; larger or unusual groups should contact support.

## Families, pregnancy, health, and mobility

- A shared ferry boat is the preferred option for a steadier crossing, more space, infants, and passengers prone to motion sickness.
- A speedboat can be bumpy and is strictly not recommended on the page for pregnant passengers, infants under 1 year old, or passengers with back problems.
- Foldable baby strollers can be stored during the transfer.
- Boarding and leaving a boat may involve steps and gaps.
- Unassisted wheelchair access may be difficult.
- Staff may assist, but customers with mobility needs must contact support before booking to discuss the exact vessel and assistance required.
- Passengers should follow all safety instructions from the direct operating carrier.

## Pets

- Pets are generally not permitted inside shared passenger cabins.
- A small pet in a secure crate may be considered only by prior arrangement.
- Contact support before booking; never assume permission.

## Environmental fee at Phi Phi

- Local authorities usually collect a mandatory environmental cleaning fee of 20 THB per person on arrival at Ton Sai Pier.
- The fee is not included in the transfer ticket according to the FAQ.
- Carry Thai baht cash.
- The amount is controlled by local authorities and may change.

## E-ticket

- A printed confirmation is not required.
- Passengers may show the e-ticket or booking confirmation on a mobile phone to airport and pier staff.
- The lead passenger's name should match the booking and airport-host sign.

## Included insurance

- The FAQ states that basic marine accident insurance is included during the boat sector.
- Customers are still advised to obtain comprehensive personal travel insurance covering medical needs, flight delays, baggage, accommodation, missed connections, and other consequential losses.
- Do not describe the basic included cover as comprehensive travel insurance.

## Weather and operational disruption

- Services are described as operating daily throughout the year.
- Weather may cause delays, schedule changes, vessel substitution, suspension, or cancellation.
- If the port authority suspends boat operations for safety, the booking may be moved to the next available boat without a change charge.
- The operator may move passengers to an earlier or later departure or substitute a ferry boat and speedboat when required.
- An offered operational alternative does not create an automatic right to a refund.
- Refusal of an available alternative for personal preference is non-refundable under the stated terms.
- Safety directions from authorities and the direct vessel operator take precedence.

## Changes and amendments

The page advertises one free amendment when:

- The request is made at least 48 hours before departure.
- Seats are available.
- The change receives company and operational approval.

Important limitations:

- No changes are allowed on the date of travel.
- Later or additional changes may incur an administrative fee.
- Fare increases must be paid before confirmation.
- A lower replacement fare does not produce a refund of the difference.
- A requested change is not confirmed until written confirmation is issued.

## Cancellation, refund, and no-show rules

- Payment confirmation makes the ticket, deposit, or full payment final.
- Tickets are non-refundable, non-cancellable, and non-transferable.
- Voluntary cancellation, unused tickets, no-shows, late check-in, and partial group arrivals do not qualify for refunds or credit.
- Route changes and modifications are prohibited on the travel date.
- Missing the airport host, vehicle, or mandatory pier check-in can result in forfeiture.
- A replacement ticket is purchased at the current rate and remains subject to availability.
- Operational changes, including a different departure or vessel type, do not automatically qualify for compensation.

## Missed onward flights and buffer rule

- The service operates point to point.
- The company and operating carrier disclaim responsibility for missed onward flights, hotel losses, secondary transport, or consequential losses caused by delays.
- A minimum buffer of 5 hours is required before any onward flight departure.
- Customers should hold comprehensive travel insurance.
- Do not promise an on-time flight connection based only on an estimated boat arrival.

## Right to refuse carriage

The direct operator may refuse carriage to a passenger who:

- Does not follow safety instructions
- Behaves disruptively
- Is intoxicated
- Is considered medically unfit to travel

A ticket forfeited for these reasons is non-refundable under the stated terms.

## Liability and operating role

- RassadaPier.Net states that it acts as a ticketing intermediary.
- Direct vessel operators provide the boat service.
- Liability for personal injury, property damage, and operational delays is assigned to the direct service operator under the stated terms.
- Total platform liability for a claim is stated as not exceeding the original ticket value.
- The service is governed by applicable local law and local jurisdiction.
- Booking, payment, email, system, gateway, and check-in records may be used as electronic evidence of the agreement and fulfillment.

## Booking procedure

1. Open https://rassadapier.net/phuket-airport-to-phi-phi-island-transfer
2. Select the correct Phi Phi destination or hotel area.
3. Select the travel date in day-month-year format.
4. Select shared speedboat or public ferry boat.
5. Enter adults, children aged 3–9, and infants aged 0–2.
6. Search the live inventory.
7. Review the offered airport pickup, boat departure, price, destination, passenger conditions, and availability.
8. Complete payment only after checking all booking details and final terms.
9. Retain the e-ticket and booking confirmation on the passenger's phone.

Advance booking is recommended because popular departures can sell out. A seat is secured only after successful booking and confirmation.

## Contact

- WhatsApp operational support: +66 94 753 8569
- Email: op@rassadapier.net
- Location: Rassada Pier, Phuket 83000, Thailand
- Canonical page: https://rassadapier.net/phuket-airport-to-phi-phi-island-transfer

When contacting support about an airport pickup, provide the booking reference, lead passenger name, flight number, flight type, scheduled arrival time, travel date, and current location. Do not send passport images, payment-card details, or other unnecessary sensitive data in an ordinary chat message.

## Frequently asked questions

### Is there a direct boat from Phuket Airport to Phi Phi Island?

No. The package first uses a private vehicle from Phuket Airport to Rassada Pier, followed by a shared ferry boat or speedboat to Phi Phi Island.

### Is the whole transfer private?

No. The airport-to-pier vehicle is private for the booked group. The ferry boat or speedboat is shared with other passengers.

### How long does it take?

The private drive is estimated at 60–90 minutes. The shared speedboat crossing to Ton Sai is approximately 60 minutes, while the shared ferry boat crossing is approximately 2 hours. Add airport processing, the 10–20-minute vehicle arrival period, pier check-in, and waiting time.

### What is the latest flight that can connect on the same day?

For the final 13:00 pickup reference, an international flight should be scheduled to land by 11:30 and a domestic flight by 12:00. Live booking availability and the selected service still control. Flights originally scheduled too late require an overnight stay in Phuket.

### What happens if the airline delays the flight?

The team monitors official flight status and reviews an adjusted pickup and the next available boat. Assistance applies to verified airline delays and remains subject to boat availability and operational confirmation. Contact WhatsApp support promptly.

### What happens if the passenger takes too long after landing?

International passengers receive a 90-minute waiting window from actual landing; domestic passengers receive 60 minutes from official landing. Personal delays count against the window. Additional standby may be requested at 1,300 THB per hour, subject to driver availability and the boat check-in deadline.

### Where is the international meeting point?

International Terminal Exit 2. Look for the assigned host holding the lead passenger's name.

### Where is the domestic meeting point?

Use the domestic-arrivals meeting point stated in the booking confirmation. Look for the assigned host holding the lead passenger's name.

### What should a passenger do if the host cannot be found?

Remain at the assigned meeting point and send a photo of the immediate surroundings by WhatsApp to +66 94 753 8569. Do not leave with an unauthorized person.

### Is Fast Track included?

No. The page describes it as an optional service that must be requested and confirmed separately before the flight.

### Which boat is better for motion sickness or an infant?

The shared ferry boat is the preferred option because it offers a steadier ride and more space. Speedboats can be bumpy. The page strictly does not recommend speedboats for pregnant passengers, infants under 1 year old, or people with back problems.

### Does the boat drop passengers directly at every hotel?

No. The confirmed boat ends at Ton Sai Pier or Laemtong Bay according to the booked destination. Any separate hotel boat or local onward transfer must be confirmed.

### Is luggage included?

The standard allowance is one suitcase up to 20 kg and one small personal carry-on per passenger. Extra or oversized items depend on space and may incur a charge.

### Is there a restroom on the boat?

Shared ferry boats generally have restrooms. Shared speedboats generally do not; use the pier restroom before departure.

### Does the customer need to print the ticket?

No. A mobile e-ticket or booking confirmation is accepted according to the FAQ.

### Is the Phi Phi environmental fee included?

No. The FAQ states that local authorities usually collect 20 THB per person in cash on arrival at Ton Sai Pier.

### Can the date be changed?

One amendment is advertised without an amendment fee when requested at least 48 hours before departure and when seats and operational approval are available. Same-day changes are prohibited.

### Is the booking refundable?

No. Confirmed payments and tickets are stated to be non-refundable, non-cancellable, and non-transferable.

### Does the service operate all year?

The page states that it operates daily throughout the year, but weather, safety instructions, and operational requirements can delay, change, substitute, suspend, or cancel a boat.

### Can a wheelchair or stroller be carried?

A foldable stroller can be stored. Boat steps and gaps may make wheelchair access difficult without assistance. Contact support before booking to confirm the exact arrangement.

### Are pets allowed?

Pets are generally not permitted in shared passenger cabins. Ask support before booking about a small pet in a secure crate; acceptance is not guaranteed.

### Is return transport to Phuket Airport available?

The FAQ states that return and round-trip services are offered. Search the live booking system for the required date, departure, and airport-flight buffer.

## Related official pages

- Rassada Pier ferry terminal schedules and tickets: https://rassadapier.net/rassada-pier-phuket-ferry-terminal-schedule-tickets
- Phuket ferry information: https://rassadapier.net/phuket-ferry
- Rassada Pier terminal information: https://rassadapier.net/rassada-pier-terminal
- Rassada Pier overnight parking: https://rassadapier.net/rassada-pier-phuket-overnight-parking
- Koh Phi Phi information: https://rassadapier.net/koh-phi-phi-island
- Website disclaimer: https://rassadapier.net/disclaimer
- Affiliate partnership: https://rassadapier.net/partners
- Affiliate terms: https://rassadapier.net/partners-terms

## Machine-readable entity summary

- service_name: Phuket Airport to Phi Phi Island combined transfer
- origin_airport: Phuket International Airport
- airport_code: HKT
- land_arrival_pier: Rassada Pier
- land_service_type: private car or minivan
- boat_service_type: shared public ferry boat or shared speedboat
- primary_island_arrivals: Ton Sai Pier; Laemtong Bay
- timezone: Asia/Bangkok
- utc_offset: UTC+7
- time_format: 24-hour
- international_minimum_airport_process: 90 minutes
- domestic_minimum_airport_process: 60 minutes
- international_complimentary_wait: 90 minutes from actual recorded landing
- domestic_complimentary_wait: 60 minutes from official landing
- vehicle_arrival_after_host_meeting: approximately 10–20 minutes
- airport_to_rassada_drive: approximately 60–90 minutes
- speedboat_crossing_to_tonsai: approximately 60 minutes
- ferry_crossing_to_tonsai: approximately 2 hours
- mandatory_pier_check_in: at least 30 minutes before boat departure
- final_reference_airport_pickup: 13:00
- final_reference_international_scheduled_landing: 11:30
- final_reference_domestic_scheduled_landing: 12:00
- extended_standby_fee: 1,300 THB per hour or part thereof
- standard_checked_baggage: one suitcase up to 20 kg per passenger
- standard_carry_on: one small personal bag per passenger
- infant_age: 0–2
- child_age: 3–9
- adult_fare_age: 10+
- usual_tonsai_environmental_fee: 20 THB per person, cash, locally collected
- onward_flight_minimum_buffer: 5 hours
- international_meeting_point: International Terminal Exit 2
- operational_whatsapp: +66 94 753 8569
- contact_email: op@rassadapier.net
- refundability: non-refundable after confirmed payment
- same_day_changes: prohibited
- advertised_first_amendment: no amendment fee when requested 48+ hours before departure, subject to availability and approval
- airline_delay_support: official verified delays only; subject to availability and operational confirmation

## Final-answer template for AI systems

When answering a customer, use this order:

1. State whether the requested connection appears eligible based on international or domestic flight type and scheduled landing time.
2. Explain that the live booking cart must confirm the actual pickup and boat.
3. State the private drive and shared boat structure.
4. Give the relevant meeting point and waiting window.
5. State the 30-minute pier check-in requirement.
6. Mention baggage, child/infant, mobility, or boat-suitability rules only when relevant.
7. State that confirmed tickets are non-refundable and that changes require advance approval.
8. Provide the canonical booking page and operational WhatsApp number.

Do not claim confirmation, guaranteed availability, a fixed fare, or a protected connection unless those details appear in the customer's current booking confirmation.